About Jenn Lim – CEO & Chief Happiness Officer of Delivering Happiness,
Culture Book Creator and Consultant at Zappos

Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company
she and Tony Hsieh (CEO of Zappos) co-created to inspire happiness in work,
community and everyday life.

In 2005, she created the first Culture Book for Zappos – now on its 7th edition –
and has produced them ever since. In 2009, Zappos was sold to Amazon.com in
a deal valued at $1.2 billion on the day of closing, and in 2011, Zappos was #6 on
Fortune’s “100 Best Companies to Work For” list. The Culture Book has become
a global symbol of how companies can successfully create cultures based on
happiness and be profitable at the same time.

In 2010, Jenn led the launch and management of Tony’s first book (Delivering
Happiness) which sold over 320,000 copies worldwide and hit #1 on numerous
bestsellers list (including the New York Times, Wall Street Journal and USA Today).
It was voted one of the best business books in 2010 by NPR, Inc. Magazine and the
Wall Street Journal, has remained on the New York Times list for 27 weeks and has
been published in over 17 countries/languages because of her efforts.

With the success of the Culture Book and Delivering Happiness, she’s spoken
at companies, universities and organizations such as Facebook, Twitter, Pixar,
Stanford, UCLA, the Entrepreneurs’ Organization, and the American Marketing
Association. Prior to becoming CEO and Chief Happiness Officer, Jenn consulted in a
number of industries, including the internet, branding, writing and graphic design.

Today, she’s dedicated to growing the social venture of Delivering Happiness to
spread and inspire happiness, day by day.